diamond exchange
diamond exchange
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This app is available for your device
diamond exchange
This app is available for your device
Contact
+91 5262802932
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to instantly log in, eliminating the need for a password or email. This convenient method allows you to easily access the app.
Q2: What should I do if I am not getting OTP?
First, ensure your internet connection is stable and strong. Once connected, wait for the One-Time Password (OTP) to be sent after clicking the send button. If you don't receive the OTP within the given time, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
If you're having trouble logging in, try using your active number. If your number has changed, please email your updated KYC details to our customer support for assistance with account transfer. This will help resolve the issue and shift your account to the new details.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can easily log in and start playing. This should resolve any compatibility problems and allow you to access the app smoothly.
Q1: What is the minimum withdrawal amount in the diamond exchange?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities and do not include bonus amounts. This means users can only cash out money earned from gaming, excluding bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhaar card, UPI information, and bank details within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services result in a streamlined process that typically takes 30 minutes to 3 hours. However, payment processing can sometimes be delayed, requiring users to wait up to 24 hours for confirmation. This delay can extend the overall time it takes to complete a transaction.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned in your gaming can only be used for in-game activities and cannot be withdrawn by anyone else. This means you can play with the bonus amount, but the funds earned from it can be withdrawn. You can, however, withdraw the money earned from playing games with the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
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